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| FAQ Center |
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Latest support news |
| You are here =>Payment Options |
| What is the cost of the course and what methods of payment are accepted? The Online Training System has courses that start at $19.99 up to $79.99. If you have a discount code through a company you could save 10% off the course you sign up for. You may pay with any major credit card or with a bank/debit card that has a credit card logo on it. You may also mail a check or money order for the dollar amount of the course you wish to take to:
PreLicenseTraining.com
Attn: Registration Department
1322 E. Shaw Ave #260
Fresno, CA. 93710
If you mail your payment, please be sure to include your name, email address and a daytime telephone number so we can contact you to complete the registration and get you started quickly. Please be aware that if you pay by check you may not have access until your check clears our bank. |
| Is it secure to send my credit card and personal information thru this site? We utilize the most secure technology available, SSL (Secure Socket Layer) transactions to ensure that all of your information (including your credit card information) is safe. Our SSL certificte is from GeoTrust who is owned by Verisign. GeoTrust is the world's second largest digital certificate provider, and a leader in a wide variety of Identity and Trust services. GeoTrust's comprehensive array of technologies enables organizations of all sizes to secure e-business transactions cost-effectively. More than 100,000 companies in over 150 countries employ GeoTrust technology for transaction security, identity verification and trust services on the Internet and over wireless networks. |
| What is the Guarantee to Pass the First Time policy? We feel so confident you will pass the first time after using our online training system and our StudyHall testing center that we guarantee it. Our guarantee agrees to reimburse you the Department of Insurance retesting fee, which is currently $37.00. For our offical rules and guarantee honor form, please see item number 1 on our home page under Why are We the Best. |
| What is the refund policy? Due to the nature of online training courses we do not offer refunds once you have logged into the system. If you have not logged into the system you may request a full refund minus a $25 non refundable processing fee by sending an email request to support@PreLicenseTraining.com. Email requests for refunds must be received within the first 72 hours of registration. No refunds are available after 72 hours from the time of your online registration, regardless of whether you have logged into the system. |
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