What is the refund policy?
  • Refunds - Virtual Material - The Company will not offer any refunds after you have started to access purchased material from within your account. If you have not logged in and accessed purchased material, then you may request a full refund, less a $25 non-refundable processing fee by sending an email request to support@prelicensetraining.com. If, for any reason, you are not accepted as a student by the Company, then you will be entitled to a full refund. Requests for refunds must be received within twenty four (24) hours of enrollment. No refunds will be granted after twenty four (24) hours from the time of your enrollment, whether or not you have logged onto the site or accessed purchased product.
  • Refunds - Physical Material - The Company will not offer any refunds after the Hardcopy Book has shipped out to you. The Hardcopy Book is constantly being updated and the Company is unable to offer any returns or refunds. All Hardcopy Book sales are final.
  • Refunds - Downloadable Audio - The Company will not offer any refunds after a product has been downloaded at least one time. By clicking a link to download a product counts as a download and is tracked within our systems.
  • Refunds - Personal Coaching - The Company will not offer any refunds after you have been contacted by a Personal Coach in response to your question. If you have not been in contact (via email or phone) with the Personal Coach, then you may request a full refund, less a $25 non-refundable processing fee by sending an email request to .
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