What if my video is cutting in and out or poor quality?
Please remember that our video is downloading over the internet and will only be as good as the speed of your internet connection. If you have a slow connection you may not be able to do other things on your computer when downloading the video since some of the video files are large. Also remember that these video clips are a supplemental tool and are not required to complete the course and receive your certificate of completion. You can also try to pause the video and let it load for a minute before clicking play again if you are on a slower connection. Many of the videos are very large in file size and it is not recommended to view while using a metered/limited cell phone internet plan as these can drain your monthly bandwidth allocation quickly depending on it's size.
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