Student Complaint / Grievance Policy

PreLicenseTraining.com is Approved and Regulated by the Texas Workforce Commission, Career Schools and Colleges, Austin, Texas. Our TWC-assigned School Number is S3431.

Students must address their concerns about this school or any of its educational programs by following the grievance process outlined in the school’s catalog. If a student is dissatisfied with the school’s response, complaints may be directed to:

Texas Workforce Commission
Career Schools and Colleges, Room 226T
101 East 15th Street
Austin, Texas 78778-0001
Phone: 512-936-3100
http://csc.twc.state.tx.us

Filing a complaint with us first

Before contacting the Texas Workforce Commission, please give us the chance to resolve the issue. Submit your complaint through our contact form and it will be routed to a school administrator. You may also call us at 1 (800) 780-2113 or email support@prelicensetraining.com.